Return Policy

14 Days Returns

You have 14 days to make a refund request from your invoice date.
Except for screen protectors and covers unless they are defective while sealed.
In case of trade-ins, refund is conducted on amounts paid by the customer.
IncrediDeals will be deducting 10% fees on the trade-in value provided in the invoice.

Shipping & Refunds

You can return any product you have bought, if it is defective. Product should not be damaged or used or activated by the customer.

Full 100% Refund

If the item you have received is defective, you will receive a full refund along with any shipping fees applied.

How Does it work?

Request a retrun

Fill the contact us form with subject “Return”

Schedule Pickup

A pick-up will be scheduled by one of our courier services.

Return the item

Pack the item in its original state and packaging. Hand over the package to the courier representative.

Refund Processing

Once we receive your returned item, we will inspect it and process your refund.